Contact & Support

To report issues with a video link, suggest new features, ask technical questions, or report bugs, reach out directly by email. When reporting a bug or broken link, please include the video URL, the specific timestamp where the music plays, your browser and device type, and any error message displayed.

[email protected]

If BGM Finder identified an incorrect song, track title, or artist on a video or discovery page, let us know so we can investigate. Please include the video URL, the timestamp, the detected song, and the correct title and artist along with a reference streaming link (Spotify, Apple Music, or YouTube) so we can review the match.

BGM Finder Online is an independent engineering project. I review incoming feedback, track correction requests, and copyright notices directly. I reply as soon as I can, typically within 48 to 72 business hours. Because BGM Finder operates without user accounts or persistent IP storage, personal profiles do not exist. For inquiries regarding data handling or ephemeral RAM processing, email [email protected] with 'Privacy Inquiry' in the subject line.

BGM Finder Online does not store, host, or distribute full copyrighted audio files or master recordings. Discovery pages display public catalog metadata (song title, artist name, album artwork, and direct streaming links to authorized platforms such as Apple Music, Spotify, and Shazam). Audio stems generated during search are ephemeral and purged within 30 minutes.

If you own rights to a track and want a metadata page updated or removed, email me with:

• The exact page URL (e.g. https://bgmfinder.online/discover/track-name)
• Proof of ownership or representation authority
• The requested update (removal, artist name fix, or link correction)

Valid takedown or correction requests are processed within 48 to 72 hours.